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Guarantee

At Canadian Gems, we treat our customers the way we would like to be treated.
That’s why every purchase you make comes with two guarantees:

Guarantee of Quality
Every piece of jewellery you purchase from Canadian Gems comes with an authorized Certificate of Authenticity.
This certificate includes a lifetime guarantee that your purchase is free of defects in workmanship and materials.

Guarantee of Satisfaction
We also guarantee your complete satisfaction.
If for any reason you are not 100% satisfied with your purchase, simply return it to us in new, unused and unaltered condition within thirty (30) days from the day of merchandise delivery, along with the original sales receipt, for a full refund.
Please note that custom or special order items are excluded, and shipping charges are non-refundable.

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